Franchising is a great thing, if you make sure you do a lot of research to see you are a right fit for what you buy into and make sure it’s something you love! Don’t take a franchise for granted. Great systems don’t work on their own you need to drive them. Franchising doesn’t protect against failure although it certainly adds success. Have a strong business plan!
In 1996. I had worked for the company for 9 years before I franchised. It was also the 100th store in Australia. Tom Monaghan the Domino’s Pizza founder, came and visited us for the opening. This was his one and only visit to Australia. He gave me his own personal Domino’s Rolex which he took off his wrist and gave me at the opening. It was a very special memory!
The most significant difference between a one store operator and a multi-unit operator is the people skills and management skills. The people motivation, leadership and development are significantly greater in a multi-unit business. Not everyone can make it to becoming a multi-unit and not everyone should aspire to be one either. With scale comes overhead, and therefore you have to become a really great manager or you will dilute your real return. Many one store operators can end up making more than a multi-unit operator, if the multi-unit operator grows beyond their ability. Surrounding yourself with talented people who can do an even better job than you at different roles like Managing and supervising is key to success in either case.
That’s like asking someone who their favourite child is! I love them all… equally. At the moment, however I am really enjoying the Chef’s Best Grand Supreme and Chicken and Camembert pizzas. An all-time favourite of mine is that Pepperoni – you can’t go past the Pepperoni!
I grew up in a home where my father was a business man and I just had a drive to want to own my own business at some point. It came from a need to deliver on a personal dream.
The best way for a young person to add value to the world is to lead by example. That is to lead for other youth and show, that through a commitment to whatever the job is they are doing, and making the most out of it, they can show how enjoyable making a difference is. I loved delivering pizzas and at the time I thought I was a good delivery driver. I really tried my best. This is the same attitude I have taken to every role, and therefore loved what I have done.
Mental toughness is a hard one no matter who you are. Mostly it comes from backing yourself and believing in yourself. We live in a world where everyone wants to tell you why something can’t be done. However, if you really believe in something and you have done your research, then back yourself. Overtime you will develop a radar that guides you based on learning from your mistakes, taking responsibility for these mistakes, and forming more and more wins.
The sort of qualities I look for in one of my key team depends on the role as they really are different key players in a Leadership Team, and different profiles e.g. Marketing Personality versus a CFO personality. However some things are common. I look for ethics, courage, integrity, drive, and an ability to speak up and be heard with opinions. There are no soft personalities in my team.
Without a doubt working hard, surrounding oneself with high quality people, and taking responsibility for one’s own actions and responsibilities were the biggest drivers to getting to this place today.
Mental toughness is a hard one no matter who you are. Mostly it comes from backing yourself and believing in yourself. We live in a world where everyone wants to tell you why something can’t be done. However, if you really believe in something and you have done your research, then back yourself. Overtime you will develop a radar that guides you based on learning from your mistakes, taking responsibility for these mistakes, and forming more and more wins. Being an entrepreneur can be an amazing roll-a-coaster, but an incredibly rewarding one.